Billing Terms & Conditions

Last updated: March 8, 2026

This Billing Terms and Conditions document outlines the payment and billing practices for Velera Active.

At Velera Active, we are committed to providing a secure, smooth, and convenient checkout experience for all customers.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• American Express (Amex)
• Mastercard
• Discover
• Shop Pay
• Apple Pay
• Google Pay

Payment Security

Velera Active uses secure payment gateways, SSL encryption technology, and industry-standard security measures to help protect your payment information during checkout and transaction processing.

We do not store credit card numbers, payment card security codes, or sensitive payment details on our servers.

Fraud Prevention & Verification

Velera Active reserves the right to cancel, refuse, or place orders on hold if fraudulent, suspicious, or unauthorized activity is suspected.

Additional verification may be requested for certain transactions, particularly high-value orders, mismatched billing information, or orders flagged by our fraud prevention systems.

Failure to provide requested verification information may result in cancellation of the order.

Billing Accuracy

Customers are responsible for providing accurate and current billing, shipping, and payment information at the time of purchase.

Velera Active is not responsible for delays or failed transactions resulting from inaccurate billing information submitted by the customer.

Order Confirmation

Once your payment has been successfully authorized and processed, you will receive an order confirmation email containing your purchase details.

Receipt of an order confirmation does not guarantee acceptance of the order. We reserve the right to cancel orders due to inventory issues, pricing errors, payment concerns, or suspected fraudulent activity.

Contact Information

For billing assistance or payment-related questions, please contact our support team.