Contact Us

Velera Active Support Team

At Velera Active, we’re here to help. If you have questions regarding an order, products, shipping, returns, or general inquiries, our support team is ready to assist you.

You can reach our customer support team using the contact information below.

Business Name:
Valera Active

Business Address:
30 N Gould St , Ste N
Sheridan, WY 82801

Email:
support@veleraactive.com

Phone:
(800) 608-5289

Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM PST

Response Time:
We typically respond within 1–2 business days.

When Contacting Support

If you are contacting us about an order, please include:

  • Your full name
  • Your order number
  • The email address used during checkout
  • A detailed description of your question or issue
  • Photos or screenshots if applicable