Terms of service
Last updated: March 8, 2026
This Terms of Service document outlines the conditions under which Velera Active provides access to its website and services.
This website is operated by Velera Active. Throughout the site, the terms "we", "us", and "our" refer to Velera Active. Velera Active offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms.
Eligibility & Acceptable Use
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or state of residence, or that you have received permission from a parent or legal guardian.
You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
Any violation of these Terms may result in immediate termination of your access to our Services.
We reserve the right to refuse service to anyone for any reason at any time.
Data Transmission & Security
Your content (excluding credit card information) may be transferred unencrypted across networks and adapted to meet technical requirements of connecting networks or devices.
Credit card information is always encrypted during transmission through secure payment processing providers.
Accuracy of Information
We are not responsible if information made available on this site is inaccurate, incomplete, or outdated.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources of information.
Pricing & Service Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue the Service (or any part of the website) at any time without notice.
Products & Orders
Certain products or services may be available exclusively online through our website.
These products may have limited quantities and are subject to return or replacement only according to our Return Policy.
We make every effort to display product images and colors as accurately as possible but cannot guarantee your device will display colors perfectly.
We reserve the right to refuse, limit, or cancel any order placed with us.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.
Third-Party Services & Tools
We may provide access to third-party tools, applications, integrations, or services that we neither monitor nor control.
You acknowledge that we provide access to such tools "as is" and "as available" without warranties of any kind.
Your use of optional tools offered through the site is entirely at your own risk and discretion.
Certain content, products, or services available through our website may include materials from third parties.
Third-party links may direct you to websites that are not affiliated with Velera Active. We are not responsible for the content, policies, security, or accuracy of third-party websites or services.
User Feedback & Submissions
If you send us feedback, reviews, suggestions, ideas, testimonials, or other submissions, you agree that we may use, edit, reproduce, publish, distribute, and otherwise utilize them without restriction or compensation.
You agree not to submit content that is unlawful, abusive, defamatory, obscene, fraudulent, or otherwise harmful or in violation of any third-party rights.
Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
Errors & Omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information on the Service is inaccurate at any time without prior notice.
Prohibited Uses
You are prohibited from using the site or its content:
- For unlawful purposes
- To violate any local, state, federal, or international laws
- To infringe upon intellectual property rights
- To harass, abuse, insult, or discriminate against others
- To upload malicious code, viruses, or harmful software
- To collect or track personal information of others without consent
- For fraudulent or deceptive purposes
- To interfere with security features of the website
Disclaimer of Warranties
We do not guarantee uninterrupted, timely, secure, or error-free service.
All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Velera Active and its affiliates, officers, employees, contractors, suppliers, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.
In jurisdictions where limitations of liability are restricted, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Velera Active and its affiliates, partners, employees, contractors, and service providers from any claim, demand, loss, liability, or expense arising out of your breach of these Terms or violation of applicable law.
Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
Termination
These Terms remain effective unless terminated by either you or us.
We may terminate or suspend your access to the Service immediately without notice if you violate any part of these Terms.
Governing Law
These Terms of Service and any policies posted on this site shall be governed by and interpreted in accordance with the laws of the United States and the State of Wyoming, without regard to conflict of law principles.
Changes to Terms
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
Contact Information
Business Name:
Velera Active
Business Address:
30 N Gould St , Ste N
Sheridan, WY 82801
Email:
support@veleraactive.com
Phone:
(800) 608-5289
Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM PST
Response Time:
We typically respond within 1–2 business days.